NCS Surfboards Product Development

As part of our development program we make sure that we know how the softboards surf ourselves. It wouldn't be right for us to be marketing a product without having first-hand experience of them in action. It is also very important for us to know that our soft surfboards are as good as we say they are! After all, we want our customers to be completely satisfied with our products and after sales service and to keep coming back and back......

Since we started in 2004 our boards have gone through many changes in both design and materials. These changes have largely been based on customer feedback which results in our products being what the customers want and not what we think they want.

The design changes that were introduced for 2009 proved to be extremely successful, giving the boards greater stability and bouyancy and therefore making the learning process easier. These changes were however subtle enough for the boards to retain their 'surfability'.

For 2010 the only change will be the introduction new fully moulded plastic leash plugs. This will eliminate to the need to change those fiddly leash strings.

We are constantly looking to improve our products where possible and as part of this program we took our range of softboards on a surf trip to Ireland and put them through their paces. Our test riders Marcus and Pat rode the 6’ and 9’ models at some small beach breaks in the remote south west.

Check out the Gallery for shots of the trip.

We take customer feedback very seriously and we encourage customers to give us as much information on their experiences with our softboards as possible. In this way we can continually improve and evolve the boards taking into account our customer’s requirements and wishes.

If you are an existing customer and have any comments or suggestions to make then please do so by sending us an e-mail. Your comments will be taken seriously and if necessary could result in design changes being implemented.